Terms & Conditions - Terms & Conditions
 
 
Select room type
Do you want to book room? Let us know the hotel you want to book via hotels list above.


Terms & Conditions  
Please kindly read our terms and conditions carefully:

On booking online or making reservation over the phone, fax or by email, you are deemed to have read and accepted our Booking Conditions, and are accepting the terms of these conditions on behalf of all persons in the party.

These terms and conditions constitute an agreement with Brandi 2 Hotel . By entering the site you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly in case there are any changes. Continuing to use the site after a change has been made is your acceptance of those changes

1. Reservation
All services should be booked through our booking engines via phone, fax. The contact address and telephone / facsimile are as bellow:

BRANDI 2 HOTEL
Adress: 202 Tran Duy Hung – Cau Giay - Hanoi
Phone: +84 3783 1555 (24 hours)
Fax:     +84 4 3783 2079
Email: info@Brandihotel.com
Hot line: +84 91 6390056 

2. Confirmation
Upon receipt of your request, Brandi 2 Hotel will check and inform you about availability. Your booking is considered confirmed when we receive your acknowledgment.

3. Hotel Voucher:
Hotel Vouchers will be issued to you after we receive your final confirmation.

4. Warranty
In some cases, to hold your reservation, our hotel will require your credit card details or guarantee. We will email you a credit card authorization form. To validate the guarantee, you will have to fill the form with all required details and return to us by fax or email.

5. Deposit 
A deposit of minimum 30% will be requested to guarantee all reservations. This deposit can be made by Bank Transfer to our hotel's account advised below. And the rest of the amount can be paid upon arrival to hotel.

6. Payment
Payment can be made by Bank Transfer payable to our Bank Account, and all banking service charges will be borne (bear) by the payee.

Name of Beneficiary's Bank: VIETNAM JOINT STOCK COMMERCIAL BANK FOR INDUSTRY AND TRADE  - NAM THANG LONG Branch

Address of Beneficiary's Bank:      117A-HOANG QUOC VIET-CAU GIAY-HA NOI - Vietnam
*SWIFT Code/: ICBVVNVX140
*A/C holder’s full name: NGUYEN VAN TOAN
*A/C number:  101010004135334

7. Cancellation
In the event of cancellation, Brandi 2 Hotel will not impose any charges 48 hours before arrival date. However, if transportation contractors apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our reply upon demand.

8. Refunds
Refunds, and their method will be effected as agreed between you and Brandi  2 Hotel for unused services, and timely cancellations. Again, we will not charge you any amount for our work, however bank fees, if applicable, will be for your account.

For further more details of payment, pls contact us at: info@Brandihotel.com